Welcome to Vanilla Wood Floors, where your satisfaction is our priority right from the moment you place your order. We understand the importance of a seamless delivery process, which is why we offer you the freedom to choose from a range of trusted couriers at checkout, tailoring your delivery experience to suit your preferences.
Select the courier of your choice and customize the delivery service that best fits your needs. Whether it’s prioritising reliability, cost-effectiveness, or specific delivery times, the power lies in your hands. Our commitment to empowering you with these choices ensures a hassle-free and satisfactory delivery experience.
Explore various delivery classes that cater to your urgency or convenience, including next-day options, timed deliveries, and even the convenience of Saturday deliveries. We believe in providing flexibility so that your package arrives precisely when you need it.
Next day delivery refers to Monday through Friday (excluding public holidays), if Saturday delivery is required, this shipping option must selected at checkout.
Cut off for Next Day and Saturday Delivery, is 2:30pm the previous working day. Orders placed over the weekend or on a public holiday will be shipped on the next working day.
Free Delivery *
We offer free standard UK delivery for orders of £30.00 and over (inc VAT). There is a surcharge for non-UK Mainland, offshore and remote locations.
* Free delivery is not applicable to long length items (over 1m), bulky or heavy items (such as adhesive and underlay)
Only retail orders of £30.00 or over that are dispatched in their entirety will be eligible for free delivery, partial order dispatch on request of the customer will incur a delivery charge if the cost of the items to be dispatched are under £30.00 in value.
Cancelling items, combining orders, or changing your delivery address, speed, or preference might affect your order’s eligibility for Free Delivery.
We reserve the right to change or discontinue our free delivery policy at any time although this will not affect existing orders.