Superb communication - great advice on products and next day delivery. Highly recommend this company
Excellent service from start to finish, knowledge and friendly customer service, well packaged and lovely products go on a treat and look great, arrived the next day, highly recommend
FAST & EFFICIENT
Received as expected with prompt delivery Many thanks
Excellent Customer Service and Advice
We were let down by a supplier at short notice and Sue went above and beyond to help us select an alternative floor. Nothing was to much trouble, samples sent quickly and lots of advice for selection of stains etc. I would have no hesitation in ordering from Vanilla again.
Service great. quick delivery. Bought a sample pot, unfortunately product did not work as expected - but that’s why I only bought a sample.
Very good service, I would use Vanilla again.
I wouldn’t hesitate to order again or recommend.
Great service and really friendly.
A review from Anna
I ordered with Vanilla Floors for the first time as my usual supplier for Osmo products was not able to trade in the same way during lockdown. Vanilla had a reasonably priced option for a fast delivery and it did arrive nice and fast. Also, very helpfully they included an Osmo products guide brochure. Thank you. I’ve learned lots about the aftercare products available. The Osmo application rollers by the way are superb and do not shed fibres into your varnish unlike many other brands.
Ok, so it’s simple really, I ordered some Osmo from VWF which means ‘good product naturally’ but I got the added benefit of rapid dispatch at this more difficult of times and beautifully packaged - what more could you ask for !